30 Day Money Back Guarantee
Any product purchased online is welcome to be returned, with free shipping, for a full refund if it has not been used, and it is in its original packaging, within 30 days of proof of receipt.
Shipping
South Africa (Online Purchase Only)
- The Courier Guy Road Freight (ECO) Shipping 3 – 7 Days
- ZAR 100.00 Courier charge for purchased under a value of ZAR 500.00
- Free delivery for Purchases over a value of ZAR 450.00 *Online Purchases Only
Tracking
All Shipments are issued with a tracking number, and can be tracked.
Insurance
Insurance is Included in all shipments. In the event that your parcel is damaged on receipt, please fill out the attached form, and we will submit a claim on your behalf.
Receiving
All parcels will be shipped to a physical address, and require a person to sign to receive them.
Warranty
All Product manufactured by Rotosure (Roto-Plastics (Pty) Ltd) hold a 2 year limited manufactures guaranty for materials and workmanship, Roto-Plastics (Pty) Ltd cannot be held responsible for abuse or incorrect use. Roto-Plastics reserves the right to replace, repair or refund any of its products or services at it own discretion.
Need help?
Contact us for questions related to tracking, refunds and returns.